Shipping policy

Shipping Policy

Delivery Time
The estimated delivery time is 5-15 days, following communication with you to arrange collection or shipping.

Delivery Method
Delivery of the products is made up to the entrance of the building and at street level.
Delivery does not include carrying the products to a floor, or inside an apartment, home, business premises or any other interior or non-accessible space.
Collection of the products by the customer takes place at the point of delivery, and any further transport to the desired location is the customer's own responsibility.

Packaging of Outlet Products
The products offered through the HomeDesigns Outlet website are, as a rule, display items and do not come in their original factory packaging.
For shipping, the products are packed and protected with suitable packaging materials by our team, in order to ensure their safe transport to the point of delivery.
Due to the nature of Outlet products and their display character, their packaging may differ from the original factory packaging.

Shipments Outside Attica
Shipments outside Attica are not supported and are not available through our website.
If you wish to have your order shipped outside Attica via a courier company, you may contact us so that we can look into the possibility of serving you.
Should a courier company be selected, delivery and transport are carried out at the customer's responsibility.
Our company bears no responsibility for:

• the transport of the products by the courier company,
• the manner of loading, handling and delivery,
• the packaging or any repackaging during transport,
• communication and coordination with the courier company,
• the condition in which the product is received,
• any damage, wear or alteration that may occur during transport,
• any delay or issue that arises after the product has been handed over to the courier company.
  By selecting a courier company, the customer is solely responsible for the transport of the product to its final destination.

Delivery and Assembly at Your Space
If you wish to have the products delivered and assembled inside your space, this service is available within Attica, by arrangement.
The cost of the service is 50€.
To check the availability of the service and to schedule delivery and assembly at your space, you may contact us:
Phone: (+30) 210 6814742 or by email at: homedesigns@lifeconcept.com.gr
In your email, please state your order number and your contact details, so that we can serve you promptly.